At one point a gentleman in a nicer suit with a name badge came to the the table and asked how things were going. Meanwhile, my family watched as other tables were serviced, with the wait staff greeting many of the other diners as if they were well known friends.

Several minutes passed before I was able to get his attention to ask if we could get some bread. After 15 minutes and watching Gary pass our table several times to great and service other tables, I finally flagged him down to let him know that we would like to order a cocktail when he had a moment. Our waiter, Gary, came by to ask about our water preferences and after that was delivered the entire night went off the rails. pm and we arrived on time and were seated quickly by a very nice gentleman who was manning the reception desk. I am not one to do that because even a bad experience can be overlooked once.Not This One! New Years Eve, 2019 my family had a reservation for 7:45. If you check my written reviews, you will find I have never written a bad review. Late Night American Restaurants in Tunica.American Restaurants for Lunch in Tunica.American Restaurants for Breakfast in Tunica.Wyndham Grand Cancun All Inclusive Resort & Villas.Barcelo Bavaro Palace All Inclusive Resort.Finest Punta Cana By The Excellence Collection All Inclusive.Hotels near Gateway To The Blues Visitor Center & Museum.Hotels near Casino at Fitzgeralds Hotel.Overall I was not impressed with The Horseshoe Casino hotel from now I will only stay at the GoldStrike where i know the quality of the rooms are excellent.

The room was not clean and bathroom vent has not been touched in ages (looked like it was growing fur), small bathroom for a room with two queen beds, white comforter was stained in more than one spot, non-smoking room smelled like smoke, cheap coffee maker, loose power outlet connections all over the room, and the room was very dusty. You can hear the doors from other rooms closing (slamming) all day and night. The room we were given was on the second floor and the walls are paper thin. The charged me an additional $5.50 fee for phone reservations (this is unsat) how is a person supposed to make reservations using the discount rate if the only way you can reserve it is over the phone. We stayed here due to a discounted promotion of $39 per night, however I know they charge way more money than this to stay here.

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